This Privacy Policy explains how Compania Monticello srl (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit our website monticello.ro or submit information through our contact forms.
We are committed to protecting your privacy and handling your data transparently and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
1. Data Controller
The data controller responsible for your personal data is:
Compania Monticello srl
Sos. Andronache 10, Bucharest 022527, Romania
Email: office@monticello.ro
2. Personal Data We Collect
When you use our website or submit a request through our contact or inquiry forms, we may collect the following personal data:
- Full name
- Email address
- Phone number
- Wedding date and location (if provided)
- Event details and preferences
- Any additional information you voluntarily provide in message fields
We do not intentionally collect sensitive personal data.
3. How We Collect Your Data
We collect personal data through:
- Contact and inquiry forms on our website
- Direct communication via email or phone
- Cookies and basic website analytics (see Section 7)
4. Purpose of Data Processing
We process your personal data for the following purposes:
- To respond to your inquiries and requests
- To provide information about our wedding planning services
- To communicate with you regarding your event
- To prepare personalized proposals or consultations
- To manage our client and lead database
- To comply with legal or regulatory obligations
We only process data that is relevant and necessary for these purposes.
5. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent, given when submitting a form
- The necessity to take steps prior to entering into a contract
- Our legitimate interest in responding to inquiries and managing our business
- Compliance with legal obligations
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.
If you become a client, your data may be retained for the duration of our contractual relationship and as required by law.
7. Cookies & Analytics
Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
Cookies may collect information such as IP address, browser type, and pages visited. You can manage or disable cookies through your browser settings.
8. Data Sharing & Third Parties
We do not sell or rent your personal data.
Your data may be shared only with trusted third-party service providers who assist us in operating our website or managing communications (such as website hosting or email services), and only when necessary.
All third parties are required to protect your data and use it solely for the intended purpose.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
10. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access your data
- The right to rectification of inaccurate data
- The right to erasure (“right to be forgotten”)
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time
To exercise any of these rights, please contact us at office@monticello.ro
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Email: office@monticello.ro
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By using our website and submitting your information, you acknowledge that you have read and understood this Privacy Policy.