Welcome to Compania Monticello srl (“we”, “our”, “us”). By accessing or using our website monticello.ro, submitting a request, or engaging with our services, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our website or services.

1. Scope of Services

Compania Monticello srl provides wedding planning, consulting, coordination, and related advisory services. All services are offered based on availability and according to the scope agreed upon in writing with each client.

Submitting a request or inquiry through our website does not constitute a binding agreement or guarantee of service availability.

2. Website Use

You agree to use this website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit the use of this website by any third party.

We reserve the right to modify, suspend, or discontinue any part of the website at any time without prior notice.

3. Inquiries, Consultations & Bookings

• Submitting a contact or inquiry form does not create a contractual relationship.
• Consultations (online or in-person) are subject to availability and confirmation.
• Any service, pricing, or proposal discussed prior to a signed agreement is indicative and non-binding.

A binding agreement is formed only once a written contract has been signed by both parties.

4. Fees & Payments

Fees for services will be communicated individually based on the selected service package or consultation.

Unless otherwise agreed in writing:

• Payments must be made according to the terms specified in the service agreement.
• Deposits, retainers, or advance payments may be required to secure services.
• All fees are non-refundable unless explicitly stated otherwise in the contract.

5. Client Responsibilities

Clients agree to:

• Provide accurate, complete, and timely information related to their event.
• Respond promptly to communications when required.
• Respect agreed timelines and deadlines.
• Acknowledge that delays or changes may affect service delivery.

We are not responsible for issues arising from incomplete or inaccurate information provided by the client.

6. Third-Party Vendors

While we may recommend or coordinate with third-party vendors (such as venues, caterers, florists, photographers, etc.), Compania Monticello srl does not control or guarantee the performance of third parties.

Contracts with third-party vendors are entered into directly between the client and the vendor. We are not liable for acts, omissions, delays, or failures of third-party service providers.

7. Intellectual Property

All content on this website, including text, images, branding, logos, and design elements, is the intellectual property of Compania Monticello srl unless otherwise stated.

You may not reproduce, distribute, modify, or use any content without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Compania Monticello srl shall not be liable for:

• Any indirect, incidental, or consequential damages.
• Losses resulting from delays, cancellations, or changes beyond our control.
• Issues caused by force majeure events (including but not limited to natural disasters, government restrictions, or acts of third parties).

Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

9. Force Majeure

We shall not be held responsible for failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, pandemics, strikes, governmental actions, or supplier failures.

10. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and process personal data.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of of Romania, without regard to conflict of law principles.

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Compania Monticello srl
Sos. Andronache 10, Bucharest 022527, Romania
Email: office@monticello.ro

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By using this website, you acknowledge that you have read, understood, and agree to these Terms & Conditions.